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Frequently Asked Questions

How long is the order processing time?

Items are posted out within 3 WORKING DAYS.

How do I make an exchange?

Goods sold are non-refundable/returnable.

Can I get a discount?

Price is very firm unless you are purchasing in bulk. For guitar picks that quantity would be 24 pieces and for guitar strings it is 12 packs.

Where can I do a self collection? Can we deal at the MRT?

For orders above $20, Pasir Ris Street 13 by appointment. Strictly no MRT meet up.

Can I meet you now to self collect my purchase?

No. Please make an appointment at least 24h in advance.

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